Help

Common Questions

What kind of internet connection is required?

You will need a broadband internet access, e.g. a common DSL connection by any provider.

Which bandwidths are used?

In "high quality" mode ca. 700kb are used, in "normal" mode ca. 350kb. The system automatically chooses the best connection.

What kind of video player is required?

At least version 8 of the Adobe Flash Video Player is required, with the Codec ON2 VP6. If you haven't got the Player on your computer, you will usually be asked to install it. You can also download the most recent Adobe Flash Video Player under the following link:
http://www.adobe.com/uk/products/flashplayer/.

Can I go back and forth in the video?

You can "fast forward" and "rewind" the video with the Flash Player. During this process, short pauses might occur while the player is loading data.